Skip to Content

Terms & Conditions of Service and Website Usage

Introduction

We ask that you carefully review the terms and conditions governing services and the use of arcdata.com.au. Should you be unable to locate specific information, or if you require assistance, please reach out to our team via email at [email protected] or call us directly to speak with a representative.

Website Ownership

This online platform is owned and operated by ARC HOST PTY LTD (ABN: 11 664 411 689), trading as ARC DATA. By accessing or utilizing this website, you acknowledge that you have read, understood, and consented to these Terms of Use. If you do not accept these terms, you must refrain from using this site.

TERMS OF USE

Governing Law

ARC DATA manages this website from its Australian offices. These Terms of Use are subject to the laws of the State of Victoria. Both you and ARC DATA submit to the non-exclusive jurisdiction of the Victorian courts. Users accessing this site from outside this region are solely responsible for adhering to their local laws.

Updates to Terms

We reserve the right to amend these Terms of Use by publishing updated terms on this website. Changes will not apply retrospectively to services already contracted. Where required by law, we will provide reasonable notice of material changes. Continued use of the site after changes are published constitutes acceptance of the updated terms. We recommend reviewing this page periodically.

Intellectual Property and Content

All material on this site is protected by Australian copyright laws and international treaties. Unless expressly stated, all rights (including copyright) to the "Contents"—which includes text, code, graphics, logos, audio, video, and software—are owned or controlled by ARC DATA and its affiliates or licensors. "ARC DATA" is a registered trademark of ARC HOST PTY LTD.

Permitted Use (Personal & Non-Commercial)

You are granted limited permission to copy, display, download, and print parts of this site strictly for:

  • Engaging ARC DATA services.
  • Using the site as a resource for IT services, software solutions, and business technology consulting.

You may not modify the site content, and you must retain all proprietary and copyright notices contained in the Contents. Commercial use of any site materials is strictly prohibited without prior written consent.

Prohibited Actions

Without express written permission from ARC DATA or the relevant rights holder, you are forbidden from reproducing, framing, downloading, storing, adapting, or creating derivative works from any content on this site. Use of any trademarks displayed here is prohibited without specific authorization. Breaching these terms results in the automatic revocation of your permission to use the site materials.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. You accept liability for any unauthorized use of your username or password and agree to indemnify ARC DATA regarding any activity on your account. We reserve the right to cancel or suspend accounts where reasonably required to protect our systems, users, or to comply with legal obligations.

Privacy and Security

We adhere to the ARC DATA Privacy & Security policy. Your personal details will not be disclosed to external organizations unless required to fulfill your service requirements.

User Feedback and Submissions

By submitting ideas, words, images, or information to ARC DATA, you grant us a non-exclusive, royalty-free licence to use submitted content for legitimate business and promotional purposes.

General Prohibitions

You must not transmit or upload any material that:

  • Infringes on the intellectual property or privacy rights of others.
  • Is illegal, abusive, defamatory, obscene, threatening, or likely to incite hatred.
  • Encourages criminal behavior or civil liability.
  • Disrupts other users or the functionality of the site (e.g., transmitting viruses).
  • Violates applicable industry codes or standards.

Indemnity

You agree to indemnify and hold ARC DATA harmless against any loss, liability, claim, expense, or damage (direct or indirect) arising from your use of the site, your violation of these terms, or your infringement of third-party rights.

SERVICES

Service Engagement

Engaging ARC DATA for services via this site constitutes an offer by you to purchase services at the specified rates. By engaging our services, you agree to pay for and accept the services unless you cancel within a reasonable timeframe and receive written confirmation of cancellation from us before service commencement.

Pricing and Availability

Service rates may be updated at any time. While we strive for accuracy, ARC DATA reserves the right to reject requests due to pricing errors, service description errors, or resource unavailability. We may request further verification before accepting a service engagement.

Payment

Service engagements require payment of the agreed service fees.

  • Security: Your data is protected using Secure Sockets Layer (SSL) encryption.
  • Methods: We accept Credit Cards, Direct Deposit, PayPal, and bank transfer.
  • Conditions: Payment terms are as agreed in service contracts, unless you hold an approved credit account.

LIABILITY AND DISCLAIMERS

Liability Disclaimer

To the extent permitted by law, ARC DATA excludes liability for indirect or consequential loss arising from use of the site or services provided. Nothing in this clause limits or excludes rights that cannot be excluded under the Australian Consumer Law.

Warranty Disclaimer

This site is provided "as is". Information accuracy is not guaranteed. All implied warranties are excluded to the extent permitted by law.

Limitation of Liability

Our liability is limited, at our discretion, to:

  1. For Services: Resupply of the service or paying the cost of resupply.
  2. Refund: The amount paid by you.

Consumer Rights

These terms do not exclude rights you hold under the Australian Consumer Law.

Termination

We may terminate your ability to engage services from this site at any time. Licenses granted by you and our liability limitations survive termination.

Fair Trading & Consumer Guarantees

We are committed to complying with Fair Trading Laws. Our services come with non-excludable guarantees under the Australian Consumer Law. You are entitled to a refund for a major failure and compensation for reasonably foreseeable loss. You are entitled to have services re-supplied for failures that are not major.

Data and Third-Party Links

Data is provided "as is" for personal use only; we accept no liability for errors or delays. This site may contain third-party links or ads. We do not endorse these and are not responsible for their content or accuracy. Accessing them is at your own risk.

Copyright Statement

Site information is for personal reference. Reproduction without written consent is prohibited. Visitors use site information at their own risk.

PAYMENT SURCHARGES

The following surcharges apply to specific payment methods:

  • Fixed domestic fee: $0.30
  • Variable domestic fee: 1.7%
  • Fixed international fee: $0.30
  • Variable international fee: 3.50%

Contact Details

  • Website: arcdata.com.au
  • Email: [email protected]
  • Phone: 1300 100 440
  • Entity: ARC DATA | ARC HOST PTY LTD
  • ABN: 11 664 411 689
  • Address: 6 George Street, Blackburn, VIC 3130, Australia