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Privacy Policy

Last updated: January 2026

1. Introduction

ARC POS ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point of sale platform and services.

ARC POS is operated by ARC DATA PTY LTD (ABN 11 664 411 689), an Australian company based in Melbourne, Victoria.

2. Information We Collect

Account Information: When you register for ARC POS, we collect your name, email address, business name, phone number, and billing information.

Transaction Data: We process and store your sales transactions, product information, customer records, and payment data as part of providing our POS services.

Usage Information: We collect information about how you use our platform, including access times, pages viewed, and features used.

Device Information: We collect information about the devices you use to access our services, including hardware model, operating system, and browser type.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our POS platform and services
  • Process your transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyse usage patterns and trends
  • Comply with legal obligations and protect our rights

4. Data Storage and Security

Your data is stored on secure servers located in Australia. We implement industry-standard security measures including:

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Automated backups with encryption at rest

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform (payment processors, hosting providers)
  • Professional advisors (lawyers, accountants) as necessary
  • Law enforcement when required by law or to protect our rights

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies

We use cookies and similar technologies to enhance your experience, analyse usage, and assist with marketing. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: