Shipping Calculator
Get an instant shipping estimate before you buy. On each ARC DATA product page, you'll find our shipping calculator below the pricing. Simply enter your quantity and postcode to see your shipping costs upfront.
Delivery Times
Standard Processing
Most orders placed by 2pm are dispatched for next working day delivery. Larger orders may require 1-2 additional business days for processing. If timing is critical, please contact us to discuss expedited options (additional charges may apply).
Delivery Timeframes
Region | Processing Time | Express Delivery | Standard Delivery |
VIC, NSW, SA, QLD Metro, TAS | 1-2 business days | 1-2 business days | 3-4 business days |
NT, WA, QLD Rural | 1-2 business days | 1-2 business days | 3-7 business days |
New Zealand | 1-2 business days | 2-3 business days | 4-10 business days |
Please note: Processing times may extend during peak periods such as Christmas and end of financial year.
Free Warehouse Pickup
Save on shipping costs with free pickup from our ARC DATA Blackburn warehouse. Simply place your order online or by phone, and collect during business hours (Monday to Friday). Please allow time for picking and packing. For urgent orders, call 1300 100 440 to confirm your order is ready.
ARC DATA Pickup Address: 6 George Street, Blackburn, VIC 3130
Insurance & Tracking
All ARC DATA shipments are fully insured and trackable. Once dispatched, you'll receive an email with your tracking number and courier website details. If your item is confirmed lost or damaged by our courier, we'll arrange a replacement in consultation with you.
Shipping Cost Variations
Our online shipping calculator provides estimates, but costs may vary for regional areas or special circumstances. We encourage regional customers or those with previous shipping challenges to contact our ARC DATA sales team for accurate quotes before ordering.
Reasons shipping costs may vary:
- Stock location across multiple warehouses
- Multiple items requiring special packaging
- Heavy, oversized, or bulky orders
- Limited regional delivery services
International Shipping
ARC DATA ships to New Zealand. Please note:
- Import duties and taxes vary by country
- Buyers are responsible for all customs charges
- Contact your local customs authority before ordering
- We'll provide required documentation for smooth customs clearance
- Buyers cover all shipping costs for returns due to refused duties/taxes
Delivery Requirements
Signature Required
All deliveries must be signed for. If you won't be home, contact our Sales Support team to arrange Authority to Leave. Important: Authority to Leave voids shipping insurance if parcels are lost or stolen.
Delivery Restrictions
We do not deliver to PO Boxes or Parcel Lockers as our couriers cannot access them. Orders sent to these addresses will be returned, incurring redelivery fees.
Shipping Issue Resolution
ARC DATA works closely with our shipping partners to resolve any delivery issues quickly and fairly:
- Confirmation: We verify expected delivery dates with our shipping partners
- Investigation: Issues outside normal timeframes trigger formal investigations
- Communication: We keep you updated throughout the resolution process
- Resolution: Confirmed lost items are replaced or refunded after investigation completion
Please note: Refunds for lost, missing, or delayed orders cannot be processed until shipping partner investigations are complete.
